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resource project Exhibitions
Informal learning, and by extension, museums, are inherently emotional experiences, evoking feelings of awe, excitement, and curiosity. Oftentimes, museum professionals have prioritized traditionally positive emotions such as excitement and interest as being the most desirable and useful in supporting museum learning. However, prior research into naturally occurring emotions at museums found that some visitors who experienced negative emotions, such as confusion or frustration, at exhibits also reported deeper engagement and overall feelings of satisfaction (Rappolt-Schlichtmann et al., 2017). Based on these findings and similar results from formal education (D’Mello et al., 2014), this project team has worked to develop and refine a framework of strategies for creating exhibits that invoke and support visitors through the complex emotional state called productive struggle (PS) which is defined as a three-part emotional arc characterized by: 1) disequilibrium (experienced emotionally as emotions like confusion, frustration, surprise, or unease) that arises from encountering a challenging task, phenomenon, or idea, 2) persistence through the task which is supported by exhibit design scaffolds, and 3) an emotionally productive resolution tied to the source of disequilibrium or an overall sense of effortful achievement. In deliberately attending to and supporting a range of negative and positive emotions in museums, visitors can gain access to a wider variety of complex emotional experiences, including those critical to STEM learning, and have potential to broaden participation in STEM by supporting learners' diverse emotional needs and preferences.

This multidisciplinary project team consisting of researchers and exhibit professionals utilized a design-based research (DBR) process to develop, test, and refine a definition of museum-based productive struggle, and create a framework of design strategies that support PS. Three physical exhibits and a virtual exhibit were created during this multi-year project. Additionally, a summative research study was conducted with 105 youth ages 10-17 to explore: 1) whether visitors experienced the expected emotional arc of PS; 2) how exhibit design strategies supported PS; and 3) the extent of visitors’ learning and engagement at these PS exhibits.
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TEAM MEMBERS: Christine Reich Jose Blackorby Elizabeth Kollmann Gabrielle Schlichtmann Samantha Daley Clara Cahill Katie Todd Sunewan Paneto Sarah May Becki Kipling Katharina Marino Beth Malandain Sara Castellucci Kim Ducharme Amanda Cook
resource project Media and Technology
The connections between technology applications of all sorts and human users that are ubiquitous in informal learning and assume a great deal about how the technology is used and how learning takes place. Much of the research in this area has been focused on game design and interaction. This project will examine this interaction involving the use of gestures that represent how individuals work with systems and large data sets that represent complex systems like the oceans, to understand how basic elements of a project with a 3-D type of design might enhance the user experience and increase the utility and learning that takes place by understanding the cognitive elements of these game like interactions in specific STEM related settings like museums.

This exploratory pathways project will investigate the use of interactive, gesture-enabled, multi-touch spheres for teaching about ocean systems in science centers and museums. The gesture-enabled aspect of the project will improve on interactive table-top installations which can frustrate users who use unexpected gestures and receive no response leading to brief interaction and abandonment without significant interaction or learning. The project will investigate ways in which unsupported gestures would still produce a system response which would encourage the user to remain at the installation and continue to investigate. The effect of multiple gestures will be supported by using natural mappings between gestures and interactions with the on-sphere data.

The project investigates theories of embodied cognition that support the notion that by engaging with global-scale datasets on a spherical display more effectively models the earth in a non-distorted manner and therefore will be more natural and allow users to develop a more accurate conceptual model of how data relates to itself and the globe. In this way, the project shares some aspects of understanding about learning through game play. The sphere will not be a fully developed game but will share characteristics of game play.

This project is funded by the Advancing Informal STEM Learning (AISL) program, which seeks to advance new approaches to, and evidence-based understanding of, the design and development of STEM learning in informal environments. This includes providing multiple pathways for broadening access to and engagement in STEM learning experiences, advancing innovative research on and assessment of STEM learning in informal environments, and developing understandings of deeper learning by participants.
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TEAM MEMBERS: Katie Stofer Lisa Anthony Peter Chang Alice Darrow Annie Luc Hannah Neff Alex Popeil Carrie Schuman Nikita Soni Betty Dunckel John Baek Bilge Mutlu Amanda Morales Jeremy Alexandre Brittani Kirkland
resource evaluation Media and Technology
This report is the external advisory review conducted for the Indoor Positioning System project.
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TEAM MEMBERS: Kate Haley Goldman
resource evaluation Media and Technology
As part of the Exploratorium’s Indoor Positioning System (IPS) project, we prototyped a crowd-­sourced, location-­tagged audio app, called Exploratorium Voices, or Open Conversation, that visitors could use on smartphones to listen to short comments from staff, experts and other visitors and to leave their own comments for others to hear. This app was developed with Roundware, an open-source framework that collects, stores, and delivers audio content, integrated with a Wi-Fi IPS that provided location data used to tag audio recordings and determine where a visitor was to play recordings left
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resource research Media and Technology
In this chapter we present the ways in which institutional cultural differences impact the development and implementation of learning activities in informal settings. Five university-based centers for the study of chemistry worked with informal learning professionals to re-envision educational and public outreach activities about science. The projects were part of a broader effort to catalyze new thinking and innovation in informal education and chemistry centers. The set of projects illustrates the broad possibilities for informal learning settings, with projects targeting diverse audiences
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resource research Media and Technology
This EAGER project sought to generate early knowledge for the museum field about the capabilities and limitations of an Indoor Positioning System to: 1) automate the collection of visitor movement data for museum research, and 2) enable location-aware applications designed to support museum visitor learning. Working with Qualcomm, Inc., the Exploratorium installed and experimented with an early prototype of a whole-museum, WiFi-based IPS that acquired and processed timestamped location data (latitude/longitude) from mobile test devices, similar to cell phones. The project 1) defined IPS ground
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TEAM MEMBERS: Joyce Ma Josh Gutwill William Meyer Claire Pillsbury Douglas Thistlewolf
resource evaluation Exhibitions
The goal of this formative study was to assess the implementation and visitor engagement with the Quarters for Conservation (Q4C) program at Seattle's Woodland Park Zoo (WPZ). The program was launched in the fall of 2011, with the goal of providing zoo visitors with the opportunity to take an action during their visit and directly contribute to wildlife conservation by choosing where to allocate a portion of their zoo admission. Evaluation questions include 1) how are visitors engaging with this program; 2) what are participating visitors taking away in terms of understanding of WPZ
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TEAM MEMBERS: Mary Jackson
resource project Public Programs
The Wild Center will partner with Adirondack Museum, Cornell’s Maple Program, and New York State/Northeastern New York Maple Producers Associations to build regional identity, revitalize a heritage industry, and connect people to nature through the art, story, history, and science of maple sugaring. The Northern New York Maple Project will create interpretative exhibits with ecological, historical, and economic information. The museum will develop an instructional maple sugaring video; a touch-screen story kiosk that lets visitors share stories through the exhibit and social media; a storytelling workshop for staff, project partners, and maple producers; community events and conferences; a school education program; community sugaring workshops; and educational materials, website, social media, and outreach to industry, food enthusiasts, and the business community. Regular planning meetings on goals and deliverables will track results and an outside consultant will evaluate the overall success of the project.
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resource research Public Programs
Luckily enough, more democracy is always called for. Even in countries that can truly be described as democratic. And democracy (which is a constant reference in these pages) is increasingly related to knowledge, be it about whether growing GMOs, starting nuclear energy production or allowing the choice of a child’s gender through IVF techniques. The need to make democratic decisions on controversial issues, which increasingly imply scientific and technological knowledge, comes from the bottom, as citizens voice – sometimes even vehemently – the desire to express themselves.
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TEAM MEMBERS: Paola Rodari
resource research Media and Technology
In January this year, the US saw the publication of the preview of an impressive review work on the practices and the studies concerning learning science outside schools and universities, i.e. what is referred to as informal education. The document, promoted by the National Science Council of scientific academies (National Academy of Science, National Academy of Engineering and Institute of Medicine), is the result of the work by a committee comprising 14 specialists who collected, discussed and then organized hundreds of documents on pedagogical premises, places, practices and pursuits
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TEAM MEMBERS: Paola Rodari
resource research Public Programs
The educational function of science museums was born with the first naturalistic collections ever, flourished in 16th-century Italy. The pedagogic thought and the educational experimentations carried out in approximately five century of history have allowed the educational mission of museums to acquire many different facets, drawing a task having an increasingly higher and complex social value. Recent publications explore these new meanings of an old role.
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TEAM MEMBERS: Paola Rodari
resource evaluation Professional Development, Conferences, and Networks
The Summative Study of the Nano Mini-exhibition took place during the spring and summer of 2012. After being observed during their Mini-exhibition experience, 455 visitors across six different partner institutions participated in surveys and interviews with NISE Net evaluation team members. This report begins by describing the key findings of the study in detail, with additional information about study methods, instruments, and two exploratory sub-studies found in the Appendices.
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