In this paper, Harris Shettel, museum evaluation consultant, examines the rise of controversial museum exhibitions. Shettel argues that controversial subject matter should not be avoided, but rather presented in exciting, interesting and challenging ways that avoid controversy. Shettel points to the "Prisoners of War: Soviet Prisoners in Germany - German Prisoners in the Soviet Union" exhibition as an exemplar. The various ways exhibit evaluation studies can play an important role avoiding controversy are also identified.
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Harris ShettelVisitor Studies Association
In this paper, researchers at the Brookfield Zoo present a case study in evaluating a technology project involving partnerships between museums and formal education. THe focus is on the multiple-method design, which was required in order to work with all participants, from funders to educators, to teachers and students. A set of tools, from traditional surveys through teacher-led performance assessments, was used to measure student learning, teacher satisfaction, and effective implementation of technology and museum content into quality Web pages. The authors share their experiences to help
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H. Elizabeth Stuart PerryCarol D. Saunders
In this paper, researchers from the University of North Carolina at Asheville, Denver Museum of Natural History (DMNH), and Colorado State University, present findings from two studies that established a link between certain design features commonly found in museum environments and the state of psychological flow. Study one observed visitor behavior in a museum hall at DMNH before and after renovation. The study found that after the design changes, visitors attended more to the exhibits. Study two, a post-hoc survey analysis, investigated which design features in particular are responsible for
In this paper, John H. Falk, of Science Learning, inc., provides a brief overview of brain research and suggests implications for the museum field in terms of to define and measure learning.
This paper presents background information, methodology and findings from an exploratory study conducted in 1996 by researchers at Colorado State University, Department of Natural Resource Recreation and Tourism. Researchers examined museum home page format and suggest criteria for future assessment of WWW home pages and their effectiveness. The appendix of this paper includes the Home Page Evaluation Criteria Template form used in the study.
This paper examines the differences between the single and married visitors to Old Sturbridge Village, within the single group itself, and between single and married museum members. In addition, "singletons" are defined and explored as single visitors to the Village to see how they differ from the great majority who visit with friends and families. A variety of measures, including t-test, analysis of variance, chi-square, CHAID, and factor analysis, elucidate significant points of contrast within the data.
This article is a report of the impact assessment of two outreach programs to primary schools run by the Botswana National Museum. The oldest of the programs, Zebra-on-Wheels was officially launched in 1980 and has involved all the primary schools in the country at least twice. The study aimed to establish the impact of the two programs and make recommendations for possible improvements. Thirty-eight schools throughout Botswana participated in the study. Teachers in these schools were interviewed and classroom observation sessions were carried out. Teachers’ observations about the two programs
This paper examines one Australian museum’s commitment to create social awareness of political issues within its community. The paper begins by discussing the challenge of cultural representation of Indigenous peoples in the context of civic engagement. Some of the historical and political issues facing Indigenous Australians and their representation in Museums are discussed. A study of the Indigenous Australians exhibition at the Australian Museum in Sydney investigates visitors’ perceptions of the exhibition. Recommendations are made as they relate to community partnerships, interpretive
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Katherine S. H. BoumanAustralian Museum
This is an announcement to VSA members, Visitor Studies Today! readers and contributors from John Fraser, VSA Vice President for Programs and David Anderson, Chair of the Publication Committee about a new VSA archiving initiative. Through a joint effort of the Visitor Studies Association and the University of Pittsburgh’s UPCLOSE InformalScience.org, supported by funding from the National Science Foundation, VSA will now reprint the content of the Visitor Studies Association archive digitally and make these reprints available online and without cost.
This paper was presented as part of a Keynote Address at the Visitor Studies Association Conference, July 2006, Grand Rapids, Michigan. Speaker Cheryl Meszaros, director of public programs at the Vancouver Art Museum, presents a brief historical overview of interpretation, identifying "endangered aspects of interpretation," as well as a brief history of interpretive practices in museums that culminate in "whatever" interpretation, in which we say one thing but do the opposite.
The authors of this article are reporting on the accumulated wealth of knowledge and experiences of their colleagues at the Institute for Learning Innovation and thank them for sharing their stories. The Institute is a not-for-profit learning research and development organization committed to better understanding the nature of free-choice learning and its role in a Learning Society. Its mission is to study, support and advocate for free-choice learning—learning that fulfills the life-long human quest for knowledge, understanding and personal fulfillment. The Institute was established in 1986