In this paper, Florence Bramley of The Graphics Group presents an exercise and research that encourage gentler approaches to warning messages used in museums or zoos.
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Florence Bramley
resourceresearchMuseum and Science Center Programs
In this paper, interpretive consultant Theresa Southam describes the process of developing a Local Advisory Committee, made up of representatives of the supporting agencies and visitors to three small interpretive centers adjoining freshwater fish hatcheries in British Columbia. Southam warns of the pitfalls and rejoices in the benefits of meaningful participation.
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Theresa SouthamVisitor Studies Association
In this paper, Beverly Serrell of Serrell & Associates reviews the case study that made her question her belief in visitor styles, defined as categories given to visitors based on the observer's assumptions about their motivations and time-use patterns (i.e. "studiers" or "discoverers"). Serrell identifies the problems with this concept and suggests ways to look at visitor time budgeting in a more useful, less value-laden way.
In this paper, museum consultant Deborah L. Perry discusses her findings from a research study investigating the museum experience, which identified and described the three important components of a successful museum exhibit. Perry outlines the role of participation, psychological needs, and outcomes (visitor learning) as they influence a museum visit.
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Deborah PerryVisitor Studies Association
In this paper, the Museum of New Mexico's Thomas J. Caperton discusses how public programs often threaten preservation efforts at historic sties. Caperton suggests that alternative methods of interpretation can be accomplished in a museum setting through experimental archaeology and other programming.
In this paper, Charles A. Lewis, retired from the Morton Arboretum, discusses why and how visitors interact with botanical gardens and arboreta, places that provide natural ambiance as well as learning opportunities. Lewis argues that these types of "green museums" must recognize the psychological and physiological aspects of their landscapes that provide broader experiences for visitors.
In this paper, Robert M. Woltman of the Albuquerque Museum discusses the vocabulary of exhibit design. Woltman provides examples of how this vocabulary has been used at his institution to impart a sense of place.
In this paper, Glen Kaye of the National Park Service, Southwest Region, discusses advice on planning, researching, writing, designing and installing effective labels.
In this paper, Professor of Psychology at Suffolk University, Robert C. Webb, discusses the parallels between visitor studies and consumer psychology. Webb analyses the relevance of consumer literature as it relates to exhibit planning.
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Robert C. Webb
resourceresearchProfessional Development, Conferences, and Networks
In this paper, Lois H. Silverman of Indiana University examines visitor studies teaching and training needs. Silverman summarizes discussions and recommendations formed during a forum on this topic at a recent VSA conference.
In this case study, Carey Tisdal, internal evaluator at the St. Louis Science Center (SLSC), discusses the use of teacher response groups in the development of the school visit program at SLSC. This paper uses a case method to describe: (1) the context of policy and program issues from which the study arose, (2) the reasons this specific method was selected, (3) the development of a data base, (4) how the method was implemented to recruit and interview teachers, and (5) an analysis of the limitations and benefits of the methods.
In this paper, Donna Morganstern of Metropolitan State College of Denver discusses findings from two studies at Old Tucson, an old west theme park near Tucson, Arizona and one study at Plimoth Plantation, a recreated 1621 Pilgrim Village, Wampanoag homesite, and Mayflower replica in Plymouth, Massachusetts. Morganstern's research support hypotheses that themed environments influence visitors' conceptions of the past and attitudes toward the future, and that visitors perceive the past as a function of their own expectations and beliefs.