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resource research Public Programs
This article begins with two examples that demonstrate adult interactions with young learners during conversations in informal learning environments. Family visits to informal learning environments provide opportunities to learn together, interact, engage in conversations, and learn more about one another. This article explores family learning in informal environments and suggests ways for parents to guide young learners in conversations to make sense of exhibit and program content. Parents can maximize learning and draw children into equitable learning conversations through the strategies
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TEAM MEMBERS: Kelly Riedinger
resource research Public Programs
This research proposed a revised theory of how collective environmental identity is associated with engagement with the advancement of pro‐environmental behaviors. The research comprised three activities that examined the experiences of three groups of people who claim zoo visiting as an important part of their life‐story: conservation biologists who describe zoo experiences as having significant formative role in their childhood development of environmental values; parents who prioritize zoo visits as an important cultural experiences for their children; and active zoo volunteers. This
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TEAM MEMBERS: Wildlife Conservation Society John Fraser
resource research Exhibitions
This article overviews a study in which 31 mother-child pairs were observed in two different museum settings--traditional exhibits and family-oriented exhibits--and the mothers' behavior was recorded. Experimenters reported that mothers used higher-level verbal teaching to children in the traditional setting than in the child- or family-oriented setting.
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TEAM MEMBERS: California State University, Los Angeles Leah Melber
resource research Exhibitions
This nationwide study sought to detect and evaluate the shifting priorities of today's attractions visitors and how their needs and wants drive their behavior. The data revealed trends in how people view, plan for, and react to their world as they travel throughout the country. The research compares recent findings to pre-recession studies to track key shifts in consumer behavior in the post-recession era.
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TEAM MEMBERS: PGAV Destinations
resource research Public Programs
This article discusses the goals, methods, and findings of a research study conducted by staff at the Monterey Bay Aquarium to evaluate their revised sea otter feeding program. The study evaluated the success of the volunteer training and peer coaching program as well as the effectiveness of the new program format in promoting the aquarium's mission.
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TEAM MEMBERS: Adrienne McGraw
resource research Exhibitions
This article discusses the development of the "New Heart of the Zoo" exhibit project at the San Diego Zoo. Old monkey cages and a bird yard from the 1930's will be replaced with multispecies habitats representing both Asian and African rainforests. This article outlines goals, methods and findings of a three-week formative evaluation for the new exhibit.
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TEAM MEMBERS: Adrienne McGraw Stephanie Weaver
resource research Exhibitions
This paper discusses a study that tracked the behavior of 350 visitors to the Lester E. Fisher Great Ape House at Lincoln Park Zoo over a 12-month period. Findings relate to visit durations, including children vs. adults as well as visitors' responses to interpretive graphics. This data adds to the growing literature on visitor behavior in zoological parks and have helped to guide several aspects of exhibit design for Lincoln Park Zoo's new ape facility.
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TEAM MEMBERS: Stephen R. Ross Kristen Lukas
resource research Exhibitions
This article presents findings from a study that employed visitor surveys and observations to assess the factors that significantly influence visitor behavior and viewing time in six zoo exhibits with underwater viewing. The authors' research revealed that visitor group type, size of underwater viewing windows, animal size, aquatic activity, and presence of infant animals had significant impacts on visitor behavior. They discuss implications for the planning and design of exhibits with underwater viewing. The appendix includes the survey used in the study.
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TEAM MEMBERS: Stephanie Clark Ridgway Margaret Livingston Steven E. Smith
resource research Exhibitions
This paper discusses the development and visitor research of the George D. Widener Memorial Treehouse at the Philadelphia Zoo. The exhibit represents a non-traditional approach to education which involves the child as learner in the guise of an animal. This paper includes key findings from an evaluation study that aimed to achieve a systematic, working description of how visitors use "Treehouse"--what they are actually doing while they are there.
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TEAM MEMBERS: Kathleen Wagner Christine Massey
resource research Exhibitions
This paper discusses the methodology and findings of a study that tested the impact on visitors of using life-sized animal cutouts as a background for interpretive labels. The effectiveness of these labels were examined at the "African Plains Overlook" at the North Carolina Zoo
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TEAM MEMBERS: Stephen Bitgood Arlene Benefield Donald Patterson Howard Litwak
resource research Exhibitions
This paper discusses ways exhibit labels can be used to encourage social interaction. It summarizes research related to effective labeling for family visitors at zoos as well as strategies to reach this audience more effectively with educational and/or interpretive messages.
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TEAM MEMBERS: Florence Bramley
resource research Exhibitions
This paper the development and success of an ambitious plan launched by the Philadelphia Zoo in late 1970's and early 1980s to streamline operating procedures, repair and replace buildings and exhibits, and evaluate and upgrade visitor services. A key part of this service strategy was a visitor survey, which aimed to identify weaknesses and provide regular feedback for operating staff and management. A copy of this questionnaire is included in this paper.
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TEAM MEMBERS: Kathleen F. Wagner