In this article, Jacksonville State University's Stephen Bitgood provides a brief overview of the psychology of memory as it relates to visitor studies professionals. Bitgood outlines stages of memory, types of memory, other memory concepts, knowledge and exhibit experiences, and the measurement of memory.
In this article, William A. Barnard of the University of Northern Colorado and Ross J. Loomis of Colorado State University discuss a series of research studies they conducted to address three basic questions concerning the evaluation of visual learning from exhibits: (1) Was it possible to determine how well people remember specific items that they had previously seen in exhibit collections? (2) What, if any, optimal number of exhibited items would serve to maximize visual learning? and (3) What is the potential relationship of the amount of time spent viewing objects and the retention of
In this article, evaluation consultant Harris H. Shettel outlines the value of remedial evaluation. Shettel cites evidence from a study of the "Man in His Environment" at the Field Museum in 1976.
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Harris H. ShettelVisitor Studies Association
In this article, Roger Miles, of the Natural History Museum in London, defends his 1993 proposal that deems the concept of remedial evaluation unnecessary. Miles presents counterarguments against proponents of remedial evaluation, Screven, Bitgood, and Shettel and argues for a classification based on the cyclical model of exhibition development.
In this article, Jacksonville State University's Stephen Bitgood responds to Roger Miles, a proponent of the Occam's Razor principle in determining the number of exhibit evaluation types, which argues for parsimony (fewest possible). Bitgood offers a rationale for Screven's four-type evaluation model based on multiple dimensions (when, why, how, what and who), accepts Miles's three-stage model of evaluation, and addresses Miles's criticisms of the use of remedial evaluation as one of the evaluation types. which Bitgood argues should not be cut from the list of evaluation types.
In this article, Jacksonville State University's Amy Cota summarizes a 1984 "British Journal of Psychology" article written by M.B. Alt and K.M. Shaw, in which the authors attempt to classify museum exhibits in terms of "the way they are perceived by museum visitors." Cota discusses how this research suggests that there are a number of exhibit factors of greater importance than interaction or participation.
In this article, Jacksonville State University's Stephen Bitgood discusses and questions the commonly-held belief that visitors turn right when entering museum galleries. Based on his research, Bitgood offers a hierarchy of forces that influence visitor turning at choice points.
In this article, Jacksonville State University's Amy Cota provides a summary of a 1993 article in "Environment and Behavior" by Hans-Joachim Klein, in which Klein analyzes visitor circulation in museums. Klein conducted a series of studies of visitor circulation by tracking visitors and recording their behavior on floor maps of the exhibit hall. Key findings from these studies are summarized in this article.
In this article, Jacksonville State University's Amy Cota provides a summary of a 1983 article in the International Journal of Museum Management and Curatorship by S.A. Griggs. Griggs studied both topographical and conceptual orientation at the British Museum (Natural History). Cota summarizes Griggs's key findings and thirteen recommendations for effective orientation.
In this article, Pete Conroy of the Anniston Museum of Natural History analyzes how "cheap thrills" can be the most effective ways to capture visitors' attentions, after which educational messages can be delivered. Conroy discusses the role of cheap thrills in zoo and museum exhibitions.
In this article, Rosalyn Rubenstein discusses how the focus group method can be used in museum visitor studies. Rubenstein provides a general description of the focus group method, describes the process by breaking it down into its component parts, uses case studies as examples of how focus groups have been used and the data they elicit, and draws conclusion about the projects to which focus groups are appropriate. This paper also makes reference to aspects of methodology in consumer market research and revisions, which Rubenstein uses to apply the technique to museum audience research.
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Rosalyn RubensteinVisitor Studies Association
In this article, Patricia A. McNamara answers questions about using formative evaluation to develop exhibits, based on nearly ten years of experience at the Science Museum of Virginia. McNamara discusses beginning the formative evaluation process, selecting staff, setting goals, building prototype exhibits, working with visitors, using visitor data to make exhibit design decisions, and securing support from top-level management.