In 2005, the Exhibit Operations Department at the Museum of Science, Boston became concerned by the number of visitor comment cards that cited frustration with broken exhibits. As a result, they approached the Research Department to carry out a study to determine the visitors' perspectives of maintenance issues. The Research Department addressed this matter by seeking answers to the following questions: 1. Where is the discrepancy between what visitors and maintenance workers call broken 2. What factors related to broken exhibits frustrate visitors most? 3. What counts as broken in the eyes of
This report presents findings from the evaluation of the Baseball Stories user generated content (UGC) project. The Baseball Stories project was created by the Information and Interactive Technology Department to allow people to share stories about their experiences with baseball for display in the Baseball As America traveling exhibition. As a part of the project, a website was created where people could create and post their stories and view other stories, and an exhibition kiosk was created where people could view their or others' stories or send an email to remind themselves to create a
Exploring Life's Origins is a project funded by the National Science Foundation through the Discovery Corps Postdoctoral Fellowship. Janet Iwasa was the recipient of this grant, and her goals were to help the public understand research on the origins of life conducted in the labs of Dr. Jack Szostak from Harvard University/Massachusetts General Hospital and the Center for Origins Research by creating molecular visualizations based on the research and communicating to the public scientific research concepts related to the origins of life. The science communication portion of this project was
Between February and June 2008, the Hall of Human Life content development team set out to create goals, messages, and content ideas for a new exhibition on human life. During this time period, the team decided that the exhibition would focus on the main message that Humans are changing and provide the visitors with three lenses for viewing the exhibition: an ecological lens, an anatomical lens, and an evolutionary lens. As an entry point to these lenses for visitors, the exhibit team generated five catalysts that correspond to the ecological lens and highlight how environmental factors can
Given its ongoing commitment to universal design and the integration of technologies into the museum experience, the Museum of Science decided to employ a handheld Multimedia Tour to accompany Star Wars: Where Science Meets Imagination, an exhibition about the real world meeting Star Wars technologies. With the help of leading tour guide developer, Antenna Audio, a 22-stop tour was produced featuring narration, Behind the Scenes interviews with individuals who had worked on the films, Star Wars film clips, still photos and the ability to send information home. An American Sign Language version
The NSF-funded 400 Years of the Telescope project was a unique partnership among a public television station, a production studio, two planetariums and a leading astronomical society in the United States. Its five main components included a one-hour PBS documentary, a 22-minute planetarium program, a website with astronomical infromation, "star parties"(nighttime astronomical viewing events) and promotional events hosted by PBS affiliate stations. The summative evaluation focused on three main evaluation questions: 1) What are the individual and cumulative impacts of the menu of deliverables
Three Big Back Yard (BBY) evaluations were carried out during the summer of 2006. A timing and tracking study was conducted to understand how visitors utilized and interacted with the various components of the Big Back Yard. A total of 101 visitors were observed. Exit interviews were carried out with 96 visitors as they left the BBY. The exit interviews provided an understanding of visitors' motivations for visiting the BBY, what they knew about the BBY before they visited, and their experience with the golf course's content. A lobby interview was conducted with 160 visitors as they left the
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Amy Grack NelsonBeth JanetskiLevi WeinhagenScience Museum of Minnesota
This study was designed to assess qualitative and quantitative impacts that the enactor program has on visitor experience at the Denver Museum of Nature and Science (DMNS), using two temporary exhibitions (Benjamin Franklin: In Search of a Better World and Titanic: The Artifact Exhibition) as examples. Of interest was capturing the unique visitor experience that enactors provide by combining visitor engagement, education and interaction. In turn, this affords opportunities to better consider enactor and/or theater-based programming for other areas of the Museum (temporary and permanent) in the
Listeners to The Really Big Questions (TRBQ) were asked to complete an online survey about their thoughts and experience with the program. Those interviewed cited that they valued the depth and thoughtfulness of the TRBQ programs and said they would like to see more programming produced. When asked, listeners reported that they would be willing to access programming via the Internet if it were not available by radio broadcast. They also reported that while they would like to see new programming as frequently as every week, they felt that quality and depth were more important than the number of
In October 2009, the Tennessee Aquarium began an ambitious program, Connecting Tennessee to the World Ocean (CTWO), funded by a grant from the National Oceanic and Atmospheric Administration. CTWO consists of several individual projects, all intended to increase the ocean literacy of Aquarium audiences and to promote their adoption of an ocean stewardship ethic. This formative evaluation report summarizes the extent to which the Aquarium has made progress toward these goals in the first year of the project and provides an information base for identifying opportunities to strengthen
WHAT IS RIVERWEBS? RiverWebs is an educational documentary film about river food webs and recent pioneering reearch that has explored their relationships to forest food webs, produced for PBS broadcast and DVD distribution RiverWebs uses a dramatic true story shared by several ecologists to engage viewers in the life and science of river ecosystems, and in the scientific process itself RiverWebs used a filmmaking approach that was very collaborative with scientists and included complete transparency, cooperative development, and a content standards and accuracy committee to engage scientists
Goodman Research Group completed the summative evaluation report of the Black Holes Experiment Gallery (BHEG), a traveling exhibit by the Harvard Smithsonian Center for Astrophysics, which aimed at engaging museum visitors in the topic of black holes. One of the innovations of the project included the inclusion of significant input from youth collaborators in the exhibit's design and development phase in order to achieve improved audience impact and the other innovation was a Black Holes Explorer's Card which visitors used to collect digital artifacts at the museum and could access the