In this article, "Visitor Studies Today" Editor Chris Parsons discusses resources for planning and budgeting for evaluation projects. Parsons suggests several websites that offer overviews from different perspectives for professionals just getting started in evaluation or need a bit of a refresher.
In this article, evaluator Randi Korn of Randi Korn & Associates explains how to know when the time is right for front-end evaluation and whether your questions are the ones you should be asking visitors. Korn cites examples from the field, specifically from a study conducted for the Chicago Historical Society.
This paper describes findings from a Ph.D. study of visitors, particularly non-museum visitors, at two university art museums in Hong Kong. This study contributes to the literature on museum education in Hong Kong, which is a relatively new area of study in Asia. This study is also the first museum visitor survey done on a university population in Hong Kong. It includes the questionnaire mailed to participants in the study.
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Anne S. H. Lam
resourceresearchProfessional Development, Conferences, and Networks
This paper is based on comments made at "Exhibition Excellence: The 14th & 15th Annual Exhibition," a session at the American Association of Museum annual meeting in Portland, OR, May 20, 2003. This review focuses "attention to people" from quantitive data compiled by Whitney Watson of the Missouri Historical Society from the 2002 and 2001 submissions and the author's notes for 2000 and 1999.
This article discusses a study conducted as part of a larger project to develop new signage strategies to support powerful forms of parent involvement at the Children's Museum of Pittsburgh. Researchers at the University of Pittsburgh Center of Learning in Out-of-School Environments conducted the study in the context of the museum's expansion from 20,000 sq. ft. to 80,000 sq. ft.
This article reports findings from a study of some of the museums most active in audience research to identify success factors crucial to effective audience research. The study focused on what makes audience research effective and when audience research can be considered effective. This article reports findings from eight case studies undertaken in Australia and New Zealand. Following an explanation of the research approach, this article outlines the principal criteria for audience research effectiveness found in the institutions studied and highlights the main success factors underlying their
This paper describes a 2002 study conducted by Steve Tokar that was the first of its kind to evaluate universal design practice among North American museums with hands-on science exhibits. Tokar investigated the following questions: (1) For which audiences do museum exhibit professionals think their exhibitions are accessible?; (2) What is the current level of institutional commitment to creating exhibits that are universally designed and accessible for visitors with disabilities?; (3) Which areas need improvement?; and (4) Where have we succeeded? Evaluation methodologies, key findings, and
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Steve TokarVisitor Studies Association
This paper is an introduction to the special issue of "Visitor Studies Today" dedicated to museum accessibility for persons with disabilities by guest editor Christine Reich, Senior Research/Evaluation Associate at the Museum of Science, Boston.
This paper discusses the "Scences de Silence/Scenes of Silence" exhibition designed to enable hearing people to gain access to the world of the deaf. This paper describes the exhibition and evaluation findings which examined the project's impact on visitors and deaf guides.
This paper discusses a study that tracked the behavior of 350 visitors to the Lester E. Fisher Great Ape House at Lincoln Park Zoo over a 12-month period. Findings relate to visit durations, including children vs. adults as well as visitors' responses to interpretive graphics. This data adds to the growing literature on visitor behavior in zoological parks and have helped to guide several aspects of exhibit design for Lincoln Park Zoo's new ape facility.
This paper discusses how museums can encourage chaperones to facilitate deeper experiences for students during field trips. The authors describe how the California Science Center's ThinkSCIENCE! Pathways field trip program addresses this issue. Pathways asks chaperones to become facilitators by using "chaperone sheets," sets of materials containing gallery-specific questions, activities, and points of interest to help chaperones engage students in discussion. This article cites findings from a rigorous formative evaluation of these chaperone sheets and the program in general.
This paper reports a formative evaluation of an interactive exhibit in the Museum of Science, Boston, that encouraged visitors to create a model using everyday materials. The materials provided for visitors to create their models changed during the period of the evaluation, and visitors were observed and interviewed as they engaged with the various prototypes. Evaluation results show that the type of modeling material presented influenced the visitors' model making process and individual learning and behaviors as well as the interactions visitors had with each other.