This evaluation was commissioned to explore visitors’ reactions to and experience of the Monterey Bay Aquarium's special exhibition Fishing for Solutions. The exhibit team sought feedback about whether visitors perceived the main messages, what mood people leave with, and issues of media choice in exhibit design, among other topics. To provide systematic information on these issues, interviews were conducted with a sample of 343 randomly selected visitors as they were exiting from the exhibition, plus “mini-studies” of 40 people each were conducted at four specific exhibits. Details about
This article discusses the value and process of effective front-end evaluation. The article examines when and how museums should conduct front-end studies to inform the development of exhibits.
In this article, D. Neil Bramer, executive director of the Elmhurst Art Museum, discusses the value of visitor studies and the need to push museum decision-makers to address visitor needs. Bramer argues that museums need to be more empathetic to visitors.
In this article, John W. Lightner, associate professor at Lansing Community College and doctoral student at Michigan State University, discusses motivation theory. Lightner traces changes in motivation theory from the Behaviorist Era to recent perspectives, from reward and punishment to a view of human learners as self-regulated. Lightner also relates this topic to museum practice.
In this article, John Chadwick, web administrator and distance learning coordinator for the Office of Cultural Affairs in Santa Fe, discusses research methodology and findings related studies investigating to who visits museum websites, why they visit, and what they do on these sites. Chadwick highlights results of a NASA-led study.
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John Chadwick
resourceresearchProfessional Development, Conferences, and Networks
In this paper, Paulette M. McManus discusses the practice of visitor studies and evaluation, including the tradition of visitor observation, at institutions in the United Kingdom. Specifically, McManus compares evaluation practices at large museums and small- and medium-sized museums, examines the problem of student evaluation and studies as well as the impact of the National Lottery, and finally reports on audience advocacy.
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Paulette M. McManusVisitor Studies Association
This paper discusses efforts at the New England Aquarium to attract multicultural audiences, with projects like the Lake Victoria exhibit. This NSF-funded, collaborative project, centered on Lake Victoria in East Africa, addresses the aquarium's lack of representation by racial minorities, specifically Boston's African-American community.
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Jason J. DrebitkoGillian NelsonVisitor Studies Association
It has been argued that visitors' pre-visit “agendas” directly influence visits. This study attempted to directly test the effects of different museum visit agendas on visitor learning. Two new tools were developed for this purpose: (1) a tool for measuring visitor agendas; and (2) a tool for measuring visitor learning (Personal Meaning Mapping). Visitor agenda was defined as having two dimensions: motivations and strategies. Personal Meaning Mapping is a constructivist approach that measures change in understanding along four semi-independent dimensions: extent, breadth, depth, and mastery
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John H FalkTheano MoussouriDouglas Coulson
This report summarizes the evaluation of the first 20 months of the National Science Foundation-funded tour of the Traveling Experiment Gallery. The Traveling Experiment Gallery is the touring version of Science Museum of Minnesota's successful core science hall, the Experiment Gallery. The evaluation of the Traveling Experiment Gallery was conducted using naturalistic inquiry methodology. Depth interviews were conducted with 28 staff and six volunteers at the five museums and science centers which have hosted the exhibition. The evaluators also spent almost 30 hours observing visitors, floor
Out of This World: Canadian Science Fiction and Fantasy opened at the National Library of Canada (NLC) in Ottawa in May 1995, and a concurrent mini-exhibit was planned for the Merril Collection of Science Fiction, Speculation and Fantasy facilities in Toronto. This was expected to be a significant literary event and an effective initiative toward reaching important new audiences. The Library wanted to catalogue their SF collection because science fiction was one of the fastest growing literary genres. The codeveloper of the Exhibition, Allan Weiss, had done extensive research and compiled A
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Barbara SorenLORD Cultural Resources Planning & Management Inc.
The Art Gallery of Nova Scotia (AGNS) collection features artists from Nova Scotia, as well as Canadian, American, British, and European works. As at many art museums, the issue of whether or not to include written material (extended labels) in exhibitions, and the related issue of who was responsible for the writing, editing, and presentation of labels created tension among educators, curators, and artists. Thus a Labels Project at the AGNS was intended to address this issue, and stimulated a summative evaluation study during 1996. The visitor study reported is a portrait of an institution of
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Barbara SorenArt Gallery of Nova Scotia
The Department of Geological Sciences at Rutgers, in collaboration with the Liberty Science Center, the New York State Museum, Palisades Interstate Park Commission, Appalachian Trail Conference, and ABS-Capital Cities, Inc., has a planning grant to develop a universal model that will encourage science education in conjunction with outdoor recreational activities in wilderness parks near urban centers. The initial effort will focus on the Harriman and Bear Mountain State Parks and the Sterling Forest lands, all near New York City. Current plans for the full project include development of: 1) an illustrated guidebook describing the features chosen as "exhibits" at the sites, 2) a map showing locations of the "exhibits", 3) plaques marking the features of the exhibits, 4) proposals for new trails to access outstanding botanical and geological features, 5) a web site with virtual reality filed trips of the sites chosen, 6) museum displays and media programs at Liberty Science Center, the New York State Museum, and other sites, 7) regular field trips from Liberty Science Center, New York State Museum, and Bear Mountain Trailside Museum, 8) workshops for high school teachers, and 9) special project to get more public use of the park resources. During the planning stage the project will gather data on public interest, determine the most effective means of dissemination, identify and contact other organizations and scientist that could contribute to the full project, and develop a coordination plan and schedule for this complex project. Small examples and/or written descriptions of the web-site, the guidebook stops, museum displays, and field trips will also be produced in the planning phase.