In 2005, the Exhibit Operations Department at the Museum of Science, Boston became concerned by the number of visitor comment cards that cited frustration with broken exhibits. As a result, they approached the Research Department to carry out a study to determine the visitors' perspectives of maintenance issues. The Research Department addressed this matter by seeking answers to the following questions: 1. Where is the discrepancy between what visitors and maintenance workers call broken 2. What factors related to broken exhibits frustrate visitors most? 3. What counts as broken in the eyes of
The Salmon Camp Research Team (SCRT) project was created to address the under-representation of Native Americans in information technology (IT) and IT-intensive professions in science, technology, engineering, and mathematics (STEM). The Oregon Museum of Science and Industry (OMSI) is partnering with the Native American Youth and Family Association (NAYA) under the renewed National Science Foundation (NSF) funding to strengthen community involvement and work directly with students year round. An SCRT program website is under development with program information and a social networking page
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Phyllis AultOregon Museum of Science and Industry
resourceevaluationProfessional Development, Conferences, and Networks
The Nanoscale Informal Science Education (NISE) Network held Regional Workshops workshops around the country during the summer of 2008. Formative evaluation was carried out to measure the workshop's success and related improvements in 1) integrating new and existing partners into the NISE Network, 2) providing valuable networking opportunities among workshop attendees, 3) creating a foundation for strong and lasting regional partnerships within the NISE Network, 4) presenting NISE Net's catalog of existing products, and 5) providing professional development resources including knowledge, tools
As part of community building efforts, the Nanoscale Informal Science Education (NISE) Network undertook regional site visits during Year 5 of the project. The purpose of the site visits was to deepen relationships with a small group of partners. The Network Community Group saw the site visits as an opportunity to create a stronger sense of community within the Network and build institutions' capacity to engage their local public in nano. Partners with the highest potential to infuse nano into their institution and/or become actively involved with the Network were chosen for a site visit. A
This report presents findings from the evaluation of the Baseball Stories user generated content (UGC) project. The Baseball Stories project was created by the Information and Interactive Technology Department to allow people to share stories about their experiences with baseball for display in the Baseball As America traveling exhibition. As a part of the project, a website was created where people could create and post their stories and view other stories, and an exhibition kiosk was created where people could view their or others' stories or send an email to remind themselves to create a
It is relatively unknown what impact the Museum of Science has on its visitors once they leave our doors. This study aims to create a baseline understanding of how visitors follow up on what they have learned at the Museum. We examined follow up interviews from the Star Wars: Where Science Meets the Imagination exhibition evaluation and some of its accompanying programming, the Rethinking Urban Transportation forums, Bionics and Prosthetics forums, and The Force and Its Many Faces lectures. The follow up interviews were conducted via email and phone six to 10 weeks after visitors came to the
Between February and June 2008, the Hall of Human Life content development team set out to create goals, messages, and content ideas for a new exhibition on human life. During this time period, the team decided that the exhibition would focus on the main message that Humans are changing and provide the visitors with three lenses for viewing the exhibition: an ecological lens, an anatomical lens, and an evolutionary lens. As an entry point to these lenses for visitors, the exhibit team generated five catalysts that correspond to the ecological lens and highlight how environmental factors can
This evaluation study was conducted to examine the effectiveness of two design strategies used in Beyond the X-Ray: personal stories which were a part of the Five Windows on the Body and a separate kid area which was implemented in Kid Radiology. Evaluation Questions: 1. How do visitors interact with and use the exhibits in Beyond the X-Ray that were created with the instructional design strategies that are the focus of this evaluation? 2. In what ways, if any, are the exhibits that are designed with the targeted strategies effective at achieving their stated goals? 3. What are the visitors'
Forum is a program at the Museum of Science that promotes the exchange of different perspectives on topics in science, technology, and society through small group discussion. At previous Forums held at the Museum of Science, attendees were typically recent Museum visitors. Certain types of participants, such as individuals from politically conservative groups or individuals from lower income and/or lower socioeconomic levels, were not observed as attending. Hence, this study aims to explore various groups' perceptions of the Forum program. To assess their perception of the Forum program, five
Given its ongoing commitment to universal design and the integration of technologies into the museum experience, the Museum of Science decided to employ a handheld Multimedia Tour to accompany Star Wars: Where Science Meets Imagination, an exhibition about the real world meeting Star Wars technologies. With the help of leading tour guide developer, Antenna Audio, a 22-stop tour was produced featuring narration, Behind the Scenes interviews with individuals who had worked on the films, Star Wars film clips, still photos and the ability to send information home. An American Sign Language version
On two Saturday mornings, December 3 and December 10, 2005, two groups of Deaf adults were invited to participate in a focus group to try out the Multimedia Tour in the Star Wars exhibition and provide feedback on both its effectiveness and how it could be improved. The purpose of the focus group was to gain rich in-depth feedback from many people at once, particularly because it is so difficult to capture Deaf users in our exit interviews due to language barriers. Focus groups followed a topical framework surrounding what visitors enjoyed about the handheld, improvements they might make to
Museums are places where visitors of all abilities and disabilities are invited to learn. This diversity offers a unique challenge how can museums ensure that everyone can benefit from the learning experience? Universal design, which is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design (Center for Universal Design, 2002), puts forward a potential solution. This paper offers an overview of universal design, including its practice in the museum, formal education, and digital media fields, and