In this paper, Conny Graft presents a brief overview of the interpretive planning process used on larger projects at Colonial Williamsburg as well as lessons learned from one specific program. Graft provides insight into the challenges of planning interpretations and evaluating live interpretive programs.
This paper provides an overview of the Audience Research Consortium of Toronto, comprised of the Art Gallery of Ontario, the Metropolitan Toronto Zoo, the Ontario Science Center and the Royal Ontario Museum. These groups have a shared vision of attracting a larger and more diverse audience-one that includes nontraditional and multicultural groups. This paper outlines how this group developed, acquired funding, hired a consulting group, and created a proposal and research plan. Preliminary findings are also briefly summarized.
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TEAM MEMBERS:
Art Gallery of OntarioRoyal Ontario MuseumOntario Science CentreMetropolitan Toronto ZooWoods Gordon Management Consultants
This paper discusses the underutilization of security personnel in visitor studies. Observations from guards at the Milwaukee Public Museum offer insight into their unique perspective on various visitor trends including ethnic group attendance, exhibit hall traffic patterns, and learning. Based on this study, the author offers three steps to using security guard observations that can enhance communication, increase attendance of target audiences, and aid in program/exhibit policy.
In this paper, Donald D. Patterson of Jacksonville State University discusses the similarities between environmental psychology and visitor studies. Patterson presents a review of the development of the two areas and examines the philosophical similarities that unite them.
In this paper, researchers from the University of Florida discuss the cognitive movement in instruction, which has major implications for research and practice in informal settings. The authors focus on a number of promising cognitive lines of inquiry and suggest their application in informal settings.
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TEAM MEMBERS:
John J. Koran, Jr.Mary Lou KoranJohn Scott Foster
In this paper, researcher Adrian F. Aveni of Jacksonville State University presents a variety of concepts, models and theories of sociology potentially relevant to the field of visitor studies. Aveni also warns of the dangers from the misuse of procedures, misinterpretations of results, poorly framed questions or problems, and faulty assumptions and goals.
In this paper, Minda Borun of the Franklin Institute Science Museum responds to questions raised by Harris Shettel during the opening session at the 1991 Visitor Studies Conference. Borun explains why the status of museum evaluation is "definitely improving," offers important research questions to consider, distinguishes between research and evaluation, and answers the lingering question, "Where do we go from here?" by summarizing the thoughts of several speakers who attended the conference.
This paper presents research related to labels that assist visitors in interpreting objects in scientific museums. The authors present an overview of the linguistic tendencies of labeling in museums and scientific exhibitions. In addition, initial findings from a study of modified label text will shed light on the impact of variable text. Note: the figures in this paper are in French.
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TEAM MEMBERS:
Julie DesjardinsDaniel JacobiMarie-Sylvie Poli
This paper discusses the the value of interpretive inquiry in examining visitors' reactions to museum environments as well as evaluating visitor outcomes expected by those producing the environments. This paper provides an explanation of interpretive inquiry as well as examples of this methodology in action at the Gibson House Living History Museum, Ontario Science Centre, and the Art Gallery of Ontario.
This paper discusses the Museum Impact and Evaluation Study, a research collaborative originated by the Museum of Science and Industry in Chicago, and made up of nine museums from across the country. The intent of the study was to reach toward understanding the long-term outcomes of museums visits, focusing on the relationships that develop between visitors and museums and exhibits within museums over time. This overview provides a summation of the project's scope, research process, plan, and current status.
This paper discusses the benefits of conducting long-term evaluations. It explains the rationale behind and methodology used in a study of "Bird Discovery Point," a group of interactive exhibits located in the Aquatic Bird House at the Brookfield Zoo. The author briefly describes the issues that were raised in each of the eight evaluation efforts, the lessons from both the evaluation process and findings, and how this study impacted the decision-making processes of the institution, staff perceptions, and exhibit development in other areas.
In this paper, researchers from the National Zoological Park discuss ways of incorporating visitors into exhibit development and the value visitors bring to the process, specifically during front-end evaluation. The authors cite examples from the development of "The Good, the Bad, and the Cuddly: Attitudes Toward Animals" exhibit, which opened at the National Zoological Park in September 1991.