This study, completed by Serrell and Associates in June of 2012, was the first phase in an overall visitor research program at the Natural History Museum of Utah completed. NHMU opened its new facility in November 2011, a spectacular integration of a LEED- certified building anchoring the museum’s significant collections and research programs, and a series of exhibitions designed to illuminate the natural world through the lens of Utah’s human and natural history. The Museum has a total of 51,270 square feet of public interpretive space. With the purpose of setting “clear eyes to the future,”
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TEAM MEMBERS:
Natural History Museum of UtahBecky MenloveBarbara Becker
This tracking and timing study was carried out by Serrell and Associates in April of 2013 as a second phase of the Museum's visitor research program for its new facility and exhibition experiences (see Whole-Museum Stay-Time Study of April 2012 for the first phase of this work). The Natural History Museum of Utah (NHMU) at the Rio Tinto Center opened in November 2011, with a total of 51,270 square feet of public interpretive space. In 2012, NHMU began a multiphase evaluation process to help staff members understand the experiences that visitors have during their visits to the new building. The
The third and final study, completed by Serrell and Associates in April 2014 in a program of visitor research at the Natural History Museum of Utah. The Natural History Museum of Utah (NHMU) opened in November 2011, with a total of 51,270 square feet of public interpretive space. In 2012, NHMU began a multiphase evaluation process to help museum staff understand the experiences visitors have during their visits to the new building. The overall purpose of the research is to assess the degree to which the museum is meeting visitor needs and is having the desired impacts, so that future decisions
An evaluation of the Natural History Museum of Utah'(NHMU) "Trailhead to Utah" digital guide carried out by Frankly Green & Webb in March of 2014. The "Trailhead" is a digital ecosystem at the Natural History Museum of Utah consisting of touchscreen kiosks, a mobile guide, and a web portal for post-visit exploration. Since launching, the Trailhead to Utah system has suffered from low usage. NHMU wanted to understand why the service (in particular its mobile/smartphone element) was underused, and how it could be changed to offer a better visitor experience. In scoping the project, one key
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TEAM MEMBERS:
Natural History Museum of UtahBecky MenloveLindsey GreenPaul Tourle
A report on a visitor study about three digital "talk-back stations" located in exhibitions at the Natural History Museum of Utah (NMHU). In multiple locations in the Museum, non-digital visitor participation/visitor content contribution opportunities are offered with great success using sticky notes and guest-book formatted writing opportunities. However, it quickly became apparent that the Canyon Kiosks, Life Talkback and Land Talkback experiences were not meeting their original objectives. The aim of this research was to identify the issues impacting their success and subsequently develop
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TEAM MEMBERS:
Natural History Museum of UtahBecky MenloveLindsey GreenAlyson Webb
This report describes a research study conducted by User Experience Research Consulting, Inc. (UXR) contracted by the iSaveSpecies team that would inform the development of online extended engagement conservation activities to bridge and support zoo visitors, onsite experiences with computer-based conservation stations. The study focused on two key concepts: engagement and conservation. Across three phases, researchers investigated visitor attitudes, perceptions, and experiences related to conservation action through the iSaveSpecies system and in their personal lives, and their ideas and
Funded by the National Science Foundation, The Handheld Science and Math Dictionaries for Deaf and Hard of Hearing Museum Visitors Research Project (DRL-1008546; Signing Science) is a collaboration between the Museum of Science (MOS) and TERC, which studies how visitors who are d/Deaf or hard of hearing (DHH) integrate iPod Touch versions of the Signing Science Pictionary, Signing Science Dictionary, and Signing Math Dictionary into their museum visit. Through this project, TERC has studied the integration of these dictionaries into museum visits of both school groups and family groups. To
Indian River State College (IRSC) will develop a digital literacy program to help build interest in scientific inquiry; ability to locate STEM resources in digital format; and scientific and digital literacy skills among up to 7,500 learners at IRSC's Adult Education Career Pathways, the Center for Media and Journalism Studies, the Career Pathways Initiatives Program, STEM baccalaureate programs, and the Upward Bound Math/Science program. The project will feature the use of new presentation apps in a small group or peer-led environment delivered using face-to face, synchronous, and asynchronous methods. The program will also have an instructional/application track for library employees with supplementary content for the user. Formal and informal assessments of learning will measure the acquisition of knowledge and curriculum strength.
This article focuses on collective impact, the idea that large-scale social change requires broad cross-sector coordination rather than a focus on isolated interventions in individual organizations. The article lays out five conditions that help organizations collaborate--a common agenda, shared measurement systems, mutually reinforcing activities, continuous communication, and backbone support organization.
This report summarizes evaluative findings from a project titled “What Curiosity Sounds Like: Discovering, Challenging, and Sharing Scientific Ideas” (a.k.a.: “Discovery Dialogues”). The project, a Full-Scale development project funded by the National Science Foundation as part of its Advancing Informal Science Learning (AISL) program, explored new ways to actively engage both lay and professional audiences, and foster meaningful communication between scientists and the general public. Appendix includes survey and interview questions.
This presentation was part of the "Broader Impacts at Centers and Large Facilities" dyad at the 2015 CAISE Convening on Broader Impacts + Informal Science Education held in Arlington, VA on April 7-8. The presentation outlines how centers and large facilities have used informal learning experiences for broader impacts, identifying key opportunity areas for Broader Impacts and Informal Education as programming, partnerships, communication, and evaluation.
This presentation was part of the "ISE Learning Research and Evaluation" dyad at the 2015 CAISE Convening on Broader Impacts + Informal Science Education held in Arlington, VA on April 7-8. The presentation describes the difference between research and evaluation, highlights from informal science education (ISE) findings in the learning sciences, research and evaluation highlights, and potential research and evaluation questions.