In this paper, Douglas Hoy of the National Museum of Natural Sciences the impact of new admission fee guidelines from a comprehensive study commissioned by the Canadian government. Hoy presents an overview of the new fees program enacted in June 1988 and its influence on museum attendance throughout Canada.
In this paper, researchers from University of Michigan discuss a major problem facing zoo administrators in major urban metropolitan areas: the relevance and attraction of urban zoos to inner-city minority residents. They present an overview of the methodology and findings from a study that examined zoo visitation to the Detroit Zoo by white and minority residents of Detroit.
In this paper, Elin Kelsey describes the planning and design process for the new "Arctic Canada" exhibit at the Vancouver Aquarium. Kelsey discusses a number of parameters whose consideration will provide a more reliable basis for making hte kinds of decisions that exhibit planners must make.
In this paper, Conny Graft presents a brief overview of the interpretive planning process used on larger projects at Colonial Williamsburg as well as lessons learned from one specific program. Graft provides insight into the challenges of planning interpretations and evaluating live interpretive programs.
This paper provides an overview of the Audience Research Consortium of Toronto, comprised of the Art Gallery of Ontario, the Metropolitan Toronto Zoo, the Ontario Science Center and the Royal Ontario Museum. These groups have a shared vision of attracting a larger and more diverse audience-one that includes nontraditional and multicultural groups. This paper outlines how this group developed, acquired funding, hired a consulting group, and created a proposal and research plan. Preliminary findings are also briefly summarized.
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TEAM MEMBERS:
Art Gallery of OntarioRoyal Ontario MuseumOntario Science CentreMetropolitan Toronto ZooWoods Gordon Management Consultants
This paper discusses the underutilization of security personnel in visitor studies. Observations from guards at the Milwaukee Public Museum offer insight into their unique perspective on various visitor trends including ethnic group attendance, exhibit hall traffic patterns, and learning. Based on this study, the author offers three steps to using security guard observations that can enhance communication, increase attendance of target audiences, and aid in program/exhibit policy.
In this paper, Donald D. Patterson of Jacksonville State University discusses the similarities between environmental psychology and visitor studies. Patterson presents a review of the development of the two areas and examines the philosophical similarities that unite them.
In this paper, researchers from the University of Florida discuss the cognitive movement in instruction, which has major implications for research and practice in informal settings. The authors focus on a number of promising cognitive lines of inquiry and suggest their application in informal settings.
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TEAM MEMBERS:
John J. Koran, Jr.Mary Lou KoranJohn Scott Foster
In this paper, researcher Adrian F. Aveni of Jacksonville State University presents a variety of concepts, models and theories of sociology potentially relevant to the field of visitor studies. Aveni also warns of the dangers from the misuse of procedures, misinterpretations of results, poorly framed questions or problems, and faulty assumptions and goals.
In this paper, Minda Borun of the Franklin Institute Science Museum responds to questions raised by Harris Shettel during the opening session at the 1991 Visitor Studies Conference. Borun explains why the status of museum evaluation is "definitely improving," offers important research questions to consider, distinguishes between research and evaluation, and answers the lingering question, "Where do we go from here?" by summarizing the thoughts of several speakers who attended the conference.
This paper presents research related to labels that assist visitors in interpreting objects in scientific museums. The authors present an overview of the linguistic tendencies of labeling in museums and scientific exhibitions. In addition, initial findings from a study of modified label text will shed light on the impact of variable text. Note: the figures in this paper are in French.
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TEAM MEMBERS:
Julie DesjardinsDaniel JacobiMarie-Sylvie Poli
This paper discusses the the value of interpretive inquiry in examining visitors' reactions to museum environments as well as evaluating visitor outcomes expected by those producing the environments. This paper provides an explanation of interpretive inquiry as well as examples of this methodology in action at the Gibson House Living History Museum, Ontario Science Centre, and the Art Gallery of Ontario.