This dissertation research is a comparative retrospective analysis of major change processes at history museums during the last two decades of the 20th century, based on long interviews with 77 informants. It presents emergent patterns across seven organizations in the study, rather than focusing intensively on one or a few case studies. The analytical framework provided a systematic way to ascertain whether 12 themes that emerged from a review of multiple literatures were salient and, in particular, whether these museum change experiences elucidate or build upon change experiences described
This book addresses controversial changes in a major cultural organization through the lens of a vital need for a shift in thinking as museums enter the 21st century. Robert Janes is a leading voice in the changes taking place in Canada's cultural institutions. In this case study, the author candidly discusses layoffs, union/management relations, and the urgency of sustainability. Contributions from museum staff highlight the human side of change, and essays by Canadian and international museum directors present thoughtful perspectives.
This nationwide study sought to detect and evaluate the shifting priorities of today's attractions visitors and how their needs and wants drive their behavior. The data revealed trends in how people view, plan for, and react to their world as they travel throughout the country. The research compares recent findings to pre-recession studies to track key shifts in consumer behavior in the post-recession era.
This technical report summarizes the statistical analyses used to determine how well the Measuring Activation (MA) instrument developed through the Science Learning Activation Lab project gathers appropriate information about the five dimensions of activation. The MA instrument was designed to evaluate the impact of science-learning programs and experiences on activation, and contains a series of survey items organized around five identified dimensions of activation. The five dimensions of activation are: fascination, values, perceived autonomy, competency beliefs, and scientific sensemaking.
This report is the result of work undertaken by Ecsite-uk, The UK network of science & discovery centres and museums, to demonstrate the impact of Science & Discovery Centres, to encourage their effective collaboration, and to maximize their future viability. The report includes three parts: the results of a survey of UK science and discovery centres, recommendations for science and discovery centres which will lead to demonstrating value, and best practices shared between science and discovery centres from those that have achieved financial stability. In addition to this report, Ecsite-uk
This brief article includes a sampling of the findings from Zahava Doering's 2004 study, "Evaluation of Museum Educational Programs: A National Perspective."
In this article, Megan Axelsen, an Associate Lecturer and a PhD student at the University of Queensland in Australia, explores visitors' perceptions of festivals in art galleries. Axelsen also identifies several characteristics that distinguish festivals from other special events.
This article describes the front-end evaluation process for the Exploration Zone project at the Field Museum of Natural History. It discusses the value of front-end meta-analysis and who should perform such research.
This article examines wayfinding in museums: what is it, how do museums accomplish it, and how happy are museums with their wayfinding programs and handout maps. The article includes findings from a 1995-1996 study of 41 village museums across America based on a 38-part questionnaire.
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Dennis O'BrienVisitor Studies Association
This article discusses research conducted among families and museum visitors in the Midwest from 1996-1998. The study found that women, more often than men, initiate family museum visits and that a mother's parenting strategies are strongly related to her ideas about the nature of knowledge and how she comes to know and understand herself and the world.
This paper describes how an understanding of visitors could improve visitor services and museum experiences in order to maximize the attainment of museum objectives. Data from preliminary research at the Nehru Science Centre in India and implementation of findings in day-to-day management of science centre activities has brought about perceptible results, especially in creating new audiences and retaining visitors, thereby increasing overall visitor numbers and, above all, creating a renewed interest in the science centre among the community.
This paper discusses previous, current, and future visitor studies in Germany. It was presented at the Session International Marketplace of Ideas at the American Association of Museums 94th Annual Meeting in Cleveland, Ohio on April 26, 1999.