In this paper, researchers from the National Zoological Park discuss ways of incorporating visitors into exhibit development and the value visitors bring to the process, specifically during front-end evaluation. The authors cite examples from the development of "The Good, the Bad, and the Cuddly: Attitudes Toward Animals" exhibit, which opened at the National Zoological Park in September 1991.
In this paper, researchers from University of Wisconsin-Milwaukee discuss some of the advantages as well as challenges of self-directed learning environments such as museums. The authors discuss the methodology and findings from their study of visitor learning style preference and its effect upon learning in an informal setting. This evaluation took place at the "Rain Forest: Exploring Life on Earth" exhibit at the Milwaukee Public Museum.
This paper outlines the front-end evaluation that researchers and staff conducted to design the Biodome de Montreal, a living museum of nature. It includes a discussion of the evaluation objectives, key findings, and applications as well as background information about the museum project itself.
This paper shares innovative evaluation techniques employed by staff at the Museum National d'Histoire Naturelle in Paris to plan, design, launch, and implement its newly renovated Grande Galeries de Zoologie. Their evaluation techniques combined quantitative and qualitative research techniques.
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TEAM MEMBERS:
Jacqueline EidelmanDenis SamsonBernard SchieleMichel Van Praet
This paper discusses the topic of visitor circulation through exhibition spaces. Specifically, this paper cites findings from a visitor tracking study through five traveling exhibits at the Anniston Museum of Natural History. Questions explored include: 1) How much influence does the spatial arrangement of objects within a gallery have on the behavior of visitors?; 2) How much do the characteristics of exhibit objects influence visitor behavior?; and 3) How effective are techniques for increasing visitation to a changing exhibit hall?
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TEAM MEMBERS:
Stephen BitgoodJoe HinesWayne HambergerWilliam Ford
In this paper, researchers from Colorado State University and the Denver Museum of Natural History discuss the topic of attitude persuasion in exhibits. First, they define the concepts attitude, belief and behavior and describe how to appropriately measure these concepts. Second, the researchers discuss how the concepts are related and also how they are related to future behaviors. Third, a technique for designing or improving an exhibit to increase the likelihood of visitor attitude change is explained. Finally, the researchers present an example from a study performed on the "Close to Home"
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TEAM MEMBERS:
Jerome V. D' AgostinoRoss J. LoomisBetsy Webb
This paper describes a complex process being undertaken by a major Canadian institution, the Manitoba Museum of Man and Nature. The evaluation process is systematic, multi-faceted and demonstrates the fruitful interaction between evaluation and gallery development. The front-end phase is the focus of the paper. Discussion concentrates on the elements of the process which are unique to the Canadian experience, specifically the whole community aspect of this process (wherein input was from sources distant from the physical setting of the institution), and the mix of novel and "traditional"
In this paper, Peggy Hewson of the Canadian Parks Service, Environment Canada, discusses market and client satisfaction research and management applications. Hewson explores this topic by citing findings from Canada's Public Service 2000 project, which evaluated client satisfaction as it pertains to the federal public service.
This paper deals with two major audience research projects. One is a community perceptions study conducted by telephone with citizens of St. Louis city and county in 1990 by the Missouri Botanical Garden. The second is a year-long on-site visitor study at the Henry Ford Museum and Greenfield Village in Dearborn, Michigan. Both studies were designed, analyzed, and interpreted by Marilyn G. Hood of Hood Associates. Dr. Hood will present the settings in which these two projects were accomplished and describe how they were carried out; Ernestina Short, Community Liaison for the Missouri Botanical
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TEAM MEMBERS:
Marilyn G. HoodErnestina ShortG. Donald Adams
In this paper, researchers from the University of Wisconsin-Milwaukee discuss methodology and findings from a study designed to research the benefits of interactive learning devices for informal settings and test the effectiveness of a flip card question-answer system in label design. Researchers conducted this analysis at the lion exhibit at the Milwaukee County Zoo.
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TEAM MEMBERS:
Michael A. ArndtChan ScrevenDawn BenusaTracie Bishop
This paper is a summary of a 40-page report prepared for the Denver Zoological Foundation. The report detailed findings from an evaluation of the zoo's educational graphic system that aimed to give its visitors the opportunity to enter a world they probably have little experience with, and to wonder at the complexity and ingenuity of natural processes. This study analyzed visitors' response to a select group of graphics in the "Northern Shores" exhibit to determine the kinds of graphics that the zoo might want to invest in for future exhibits, and whether improvements were needed for the
This paper examines the summative evaluations of two exhibits at the Please Touch Museum: "Foodtastic Journey" and "Gateway to China". By contrasting and comparing the most and least engaging components of these two exhibits, a theoretical framework is being built for assessing the effectiveness of exhibits for young children.