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Peer-reviewed article

Market and Client Satisfaction Research and Management Applications

January 1, 1992 | Public Programs, Exhibitions
In this paper, Peggy Hewson of the Canadian Parks Service, Environment Canada, discusses market and client satisfaction research and management applications. Hewson explores this topic by citing findings from Canada's Public Service 2000 project, which evaluated client satisfaction as it pertains to the federal public service.

Document

VSA-a0a5a8-a_5730.pdf

TEAM MEMBERS

  • Peggy Hewson
    Author
    Canadian Parks Service

    • Citation

    ISSN : 1064-5578
    Publication Name: Visitor Studies
    Volume: 4
    Number: 1
    Page Number: 65
    Resource Type: Research Products
    Discipline: Education and learning science | Life science
    Audience: General Public | Museum/ISE Professionals | Evaluators
    Environment Type: Public Programs | Park, Outdoor, and Garden Programs | Exhibitions | Parks, Outdoor, and Garden Exhibits

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