This paper introduces a nonparametric statistical method for the analysis of time data in visitor research and evaluation studies. Measures of duration are often used to analyze visitor behavior and determine exhibit effectiveness in museum settings. Examples of duration measures include the length of a museum visit, the interval between a first visit and a repeat visit, or the period of time a visitor devotes to an activity, such as the span of attention to an exhibit, or the time spent reading a label.
This paper discusses two important initiatives at the Art Gallery of Ontario (AGO). The first was an experiment that tested the impact of interpretive devices on visitors to an installation of contemporary art. The second was a major collaborative project in which educators and curators joined forces and reinstalled a part of the AGO's permanent collection using innovative design and interpretive strategies. In both instances, audience research constituted an important part of the initiative and has flagged important issues that may have a significant impact on exhibit development at the AGO.
This paper presents research methodology and findings of a formative evaluation of floor maps in the new ancient Near East galleries at the Royal Ontario Museum. The evaluation aimed to determine effectiveness of these signs as well as the most suitable placement, quantity, and type of sign used to orient visitors.
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TEAM MEMBERS:
Christine LockettDanielle Boyer-TarloJanet Emonson
This paper discusses the programs, specifically field trip programs, for young children at art museums. The author explains how programs can teach the aesthetics of art (looking, distinguishing, loving) to young children and offers suggestions on how to run a successful program.
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TEAM MEMBERS:
Lynne Brown
resourceresearchProfessional Development, Conferences, and Networks
This paper provides an overview of the Audience Research Consortium of Toronto, comprised of the Art Gallery of Ontario, the Metropolitan Toronto Zoo, the Ontario Science Center and the Royal Ontario Museum. These groups have a shared vision of attracting a larger and more diverse audience-one that includes nontraditional and multicultural groups. This paper outlines how this group developed, acquired funding, hired a consulting group, and created a proposal and research plan. Preliminary findings are also briefly summarized.
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TEAM MEMBERS:
Art Gallery of OntarioRoyal Ontario MuseumOntario Science CentreMetropolitan Toronto ZooWoods Gordon Management Consultants
This paper discusses the the value of interpretive inquiry in examining visitors' reactions to museum environments as well as evaluating visitor outcomes expected by those producing the environments. This paper provides an explanation of interpretive inquiry as well as examples of this methodology in action at the Gibson House Living History Museum, Ontario Science Centre, and the Art Gallery of Ontario.
This paper outlines theoretical foundations, methodology, and key findings from a membership survey conducted by the San Antonio Museum Association in 1987. The study was designed to provide insights to a variety of assumptions upon which the Association's membership management and marketing strategies were based. Central among the questions to be answered were the determination of the motivations expressed by members for joining the Association and forecasting potential changes in member program preference and member attendance patterns.
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TEAM MEMBERS:
James D. BigleyDaniel R. FesenmaierMark LaneWesley S. Roehl
In this paper, evaluator Randi Korn of Randi Korn and Associates describes front-end and formative evaluation procedures used to help create and perfect interactive components for a junior gallery in the Allentown Art Museum in Pennsylvania. Key findings from both studies are briefly summarized.
In this paper, Chris Steiner of the Albuquerque Museum investigates evaluation and its relation to art programs and organization. Steiner explores questions related to the appropriateness of evaluation in the art realm as well as new methods designed to facilitate the artistic creativity associated with the arts. Steiner presents eleven guidelines and recommendations for facilitating evaluation as an ongoing open-system-based process for arts organizations.
In this paper, Douglas Worts of the Art Gallery of Ontario discusses how forging partnerships with corporations, schools, universities, and other cultural organizations can help museums achieve economics of scale while maximizing their human and financial resources. Specifically, Worts describes the benefits of an honest and respectful partnership between museums and the public, with examples from his own work at the Art Gallery of Ontario.
In this paper, Robert M. Woltman of the Albuquerque Museum discusses the vocabulary of exhibit design. Woltman provides examples of how this vocabulary has been used at his institution to impart a sense of place.
This paper describes the evaluation questions that drove two front-end studies conducted by Randi Korn & Associates (RKA) that were not in art museums. This paper also addresses of exhibition development with significant implications for front-end evaluation in the context of the studies. Then, the discussion returns to exhibition development and evaluation in art museums. Following this more abstract examination of the topic is a discussion of two front-end studies conducted by RKA at the Detroit Institute of Arts in 1996, looking at how the process worked there and what benefit the staff