The article discusses a program to make Latino parents feel more welcome to bring their children and families to a natural history museum. The participating institution created a number of learning materials designed to make the families feel more welcome at the museum. The study relied primarily on questionnaires given at various stages of the program. Parents responded that, in general, following the program they felt more comfortable going to the museum and no longer viewed it as a place that was foreign to them.
This paper reports findings from a study at the Exploratorium of a single physics exhibit that compared three labels and assessed visitors' attitudes and behavior. Based on interviews with 60 visitors, evaluators found a preference for labels containing both questions and suggestions, but that this type of phrasing may not always affect visitor behavior.