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resource research Public Programs
This dissertation research is a comparative retrospective analysis of major change processes at history museums during the last two decades of the 20th century, based on long interviews with 77 informants. It presents emergent patterns across seven organizations in the study, rather than focusing intensively on one or a few case studies. The analytical framework provided a systematic way to ascertain whether 12 themes that emerged from a review of multiple literatures were salient and, in particular, whether these museum change experiences elucidate or build upon change experiences described
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TEAM MEMBERS: Candace Tangorra Matelic
resource research Exhibitions
This nationwide study sought to detect and evaluate the shifting priorities of today's attractions visitors and how their needs and wants drive their behavior. The data revealed trends in how people view, plan for, and react to their world as they travel throughout the country. The research compares recent findings to pre-recession studies to track key shifts in consumer behavior in the post-recession era.
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TEAM MEMBERS: PGAV Destinations
resource research Public Programs
This report is the result of work undertaken by Ecsite-uk, The UK network of science & discovery centres and museums, to demonstrate the impact of Science & Discovery Centres, to encourage their effective collaboration, and to maximize their future viability. The report includes three parts: the results of a survey of UK science and discovery centres, recommendations for science and discovery centres which will lead to demonstrating value, and best practices shared between science and discovery centres from those that have achieved financial stability. In addition to this report, Ecsite-uk
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TEAM MEMBERS: Penny Fidler
resource research Public Programs
In this article, Megan Axelsen, an Associate Lecturer and a PhD student at the University of Queensland in Australia, explores visitors' perceptions of festivals in art galleries. Axelsen also identifies several characteristics that distinguish festivals from other special events.
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TEAM MEMBERS: Megan Axelsen
resource research Public Programs
This paper describes how an understanding of visitors could improve visitor services and museum experiences in order to maximize the attainment of museum objectives. Data from preliminary research at the Nehru Science Centre in India and implementation of findings in day-to-day management of science centre activities has brought about perceptible results, especially in creating new audiences and retaining visitors, thereby increasing overall visitor numbers and, above all, creating a renewed interest in the science centre among the community.
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TEAM MEMBERS: G.S. Rautela
resource research Exhibitions
This paper discusses previous, current, and future visitor studies in Germany. It was presented at the Session International Marketplace of Ideas at the American Association of Museums 94th Annual Meeting in Cleveland, Ohio on April 26, 1999.
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TEAM MEMBERS: Volker Kirchberg
resource research Exhibitions
This article briefly outlines the unique evaluation strategy developed by staff at the Science Museum in London as part of the £50 million Wellcome Wing expansion project. The project aimed to produce "visit-centered" exhibitions that illustrate the impact of contemporary science and technology on ordinary people's lives.
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TEAM MEMBERS: Ben Gammon Eleanor Bridgman
resource research Exhibitions
This article discusses the influence of cueing visitors during evaluation studies. It reports findings from a study that compared two sets of data from thirteen various exhibits. The study examined the average times spent by uncued visitors versus cued visitors to determine if cuing visitors significantly increases the amount of time visitors spend in museum exhibitions.
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TEAM MEMBERS: Beverly Serrell
resource research Public Programs
This article discusses the ways in which museums can serve people with all types of disabilities,beyond making doorways, entrances, elevators, parking, and restrooms accessible. It outlines how museums can improve intellectual access to all.
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TEAM MEMBERS: Mackenzie Massman
resource research Exhibitions
This article discusses an evaluation study led by a design team for the new Technology Museum of Thessaloniki in Greece. They investigated the wishes, interests, preferences and needs of certain museum visitor groups: individual visitors and educators. Findings from the study are summarized in this paper.
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TEAM MEMBERS: Anastasia Valavanidou Kleoniki Nikonanou
resource research Exhibitions
This article discusses notion of "bimodal" visitation patterns by museum visitors, in which people are either interested or not in the material presented. The authors argue that this no-time, lots-of-time notion is misleading, and present data that contradicts its alleged commonness. They also discuss how timing data is and can be used by exhibit developers to improve their exhibits.
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TEAM MEMBERS: Beverly Serrell Ingrid Sulston
resource research Exhibitions
This article discusses a study that investigated whether visitor or visit variables were the best predictors of satisfaction, and whether the predictive power of these variables would differ in different types of visitor institutions. Also studied was whether higher ratings of satisfaction would result in specific visitor intentions. Data were collected from adult visitors at three different institutions: Denver Art Museum, Denver Museum of Nature and Science, and Colorado's Ocean Journey, an aquarium.
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TEAM MEMBERS: Steven Yalowitz