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resource research Public Programs
There are many lenses through which we can measure the value of a museum experience. There is the satisfaction factor: Did visitors have a good time? Were they engaged? Do they want to return? There are learning outcomes: Did visitors learn something new? How much did they learn? How did their experience compare to other types of learning experiences? And there is also meaning-making: Did respondents have a meaningful experience? A memorable one? A connective experience that made them want more? While all three of these lenses (and many others) are important, meaning-making is
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TEAM MEMBERS: Susie Wilkening
resource research Exhibitions
People love stuff. It speaks to them; it reminds them of special moments or people in their lives. They collect it and they love to tell stories about it and show it off. Museums’ deepest roots are in the stuff of collections. But over the last 200 years, the value and importance of collections to effective science interpretation (including exhibits, education, and outreach) has waxed and waned. It is clear from recent studies that using collections in concert with media and interactivity in exhibits and programs yields an extremely effective visitor experience. The recent work of Reach
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TEAM MEMBERS: Sarah George
resource research Exhibitions
A collective mass of youthful exuberance pulses through our science centers and museums on any given day. As I visit our ASTC-member institutions around the world, I find it extremely rewarding to watch all that energy being transformed into focused, intense contemplation of specific topics or experiences. I have always been fascinated by the concept of “dwell time” in our science centers and museums. Dwell time usually refers simply to the period of time visitors spend in an exhibition or at a specific exhibit or activity. This time period can be extended in ways that are not entirely
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TEAM MEMBERS: anthony rock
resource research Public Programs
On the first day of the Science and Society course at the Cooperstown Graduate Program in Cooperstown, New York, I present the students with an incandescent lightbulb, with clear glass so one can easily see the filament inside. I ask the students how it works and they are able to tell me that the electricity comes in there, runs through the filament here, heats up, and produces light. Then I take out my iPhone and slide it across the table and ask, “How does this work?” Blank stares abound.
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TEAM MEMBERS: Carlyn Buckler
resource research Exhibitions
You’ve probably heard the adage, “There is no such thing as bad publicity.” A study published in Marketing Science concluded, “Although negative publicity is not always a good thing, in some cases, negative can actually be positive” (Berger, Sorensen, & Rasmussen, 2010). As a science center, you want to pique interest and perhaps push your marketing comfort zone in order to create a buzz, but there are always risks when you push the envelope. From May to September 2013, Science World British Columbia in Vancouver, Canada, presented an exhibition entitled The Science of Sexuality. The
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TEAM MEMBERS: Jason Bosher
resource evaluation Exhibitions
The San Diego Natural History Museum (theNAT) contracted RK&A to conduct a summative evaluation of the exhibition Extraordinary Ideas from Ordinary People: A History of Citizen Science and to explore how well the exhibition communicates an inclusive view of science. The goals for the evaluation were to explore visitors’ behaviors in the exhibition as well as understand what meanings visitors made from the exhibition, particularly with regard to how the exhibition’s messages about citizen science are resonating in the context of visitors’ science identity. RK&A conducted timing and tracking
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TEAM MEMBERS: Amanda Krantz Erin Wilcox Gemma Mangione Erica Kelly
resource research Public Programs
This is an extended discussion of the question that appeared in the Viewpoints department of the January/February 2016 issue of Dimensions magazine. It presents perspectives from museums and science centers on using out-of-the-box methods to attract visitors.
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TEAM MEMBERS: Emily Schuster
resource research Exhibitions
If you follow at least one culturally minded Washington, D.C., resident on social media, you’ve likely seen images of WONDER. Launched with the reopening of the Smithsonian Institution’s newly renovated Renwick Gallery last November, the exhibition comprised nine contemporary works. (Two remain on view.) Each took over an entire gallery, filling the museum with rainbows of thread, a model of the Chesapeake Bay made from fiberglass marbles, and geometric designs fashioned from insect specimens. Irresistibly Instagrammable—the museum even posted “Photography Encouraged” signs—the
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TEAM MEMBERS: Joelle Seligson
resource research Media and Technology
n July 2016 the much-anticipated new Science and Technology galleries opened at the National Museum of Scotland (NMS) in Edinburgh. In this latest offering from the Museum, as part of its ongoing masterplan for redevelopment, visitors are treated to three floors of science and technology, in many cases shown through the lens of Scottish contributions to the field. This local focus provides an additional layer of interest and gives the galleries an edge that this collection is uniquely placed to achieve. Located at the opposite side of the Museum to the Natural World galleries, which opened in
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TEAM MEMBERS: Jane Desborough
resource research Media and Technology
Museums are on the up. More than fifty per cent of the UK population now visits one every year; with attendances across many western countries having grown as much as ten per cent in the last decade. During half that period, a variety of funding agencies and individuals have poured no less than five billion dollars into America’s museum infrastructure, with entirely new museums (such as the Eli Broad in LA and Smithsonian’s African American Museum) or hefty extensions of established ones (like that at the San Francisco Museum of Modern Art) being built as a consequence. While on the other side
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TEAM MEMBERS: Ken Arnold
resource research Exhibitions
A museum decides to transfer its collections to another museum. After assessing its financial situation, reviewing its priorities and strategic aims, its opportunities and contexts, the museum makes the difficult decision to enter into negotiations with another, better-resourced institution in order to safeguard the collections in the public interest. Both museums agree to collaborate closely, and enable the former custodians to use the collection when appropriate in their exhibitions and displays. The museum in question was Brooklyn Museum and Art Gallery, which in 2007 transferred their
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TEAM MEMBERS: Michael Terwey
resource research Exhibitions
The status of photographs in museums is receiving increased attention. This is exemplified by the debate over the transfer of the Royal Photographic Society collection held at the SMG’s National Science and Media Museum to the V&A (see Terwey, this issue), and the implications for photographs of a STEM (Science, Technology, Engineering and Mathematics) focus at the National Science and Media Museum. So it seems to useful moment to think about the terms under which photographs exist in museums collections. What are they doing there?
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TEAM MEMBERS: Elizabeth Edwards