In this article, Lynda Kelly, Evaluation Coordinator at the Australian Museum, discusses the challenges of exhibit evaluation and visitor research for audiences of and exhibits about indigenous peoples. In particular, Kelly discusses the evaluation work associated with the "Indigenous Australians: Australia's First Peoples" exhibit.
Genetics was developed by The Tech staff in collaboration with Stanford University and was funded by the National Institutes of Health Science Education Partnership Award (SEPA) program. The evaluation documents the impact and effectiveness of the exhibition using timing and tracking observations and exit interviews. It also examines the partnership between The Tech and Stanford University through interviews with graduate students, who conduct programs in the exhibition, and their supervisor (results are not included in this summary).
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TEAM MEMBERS:
Randi KornThe Tech Museum of Innovation
This report describes a summative evaluation of Secrets of Circles, a 2,600 square foot exhibition created by Children's Discovery Museum of San Jose and funded by the National Science Foundation. The exhibition and related programs were designed to highlight the uses of circles and wheels in everyday life. Circles have properties that make them extremely effective as an engineering tool, and they are ubiquitous in cultures around the world. The appendix of this report inclues interview and observation protocols and questionnaires used in this study.
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Sue AllenChildren's Discovery Museum of San Jose
During 2007, the Exhibits Department conducted a summative evaluation of Wild About Otters to document visitors' interest in and their responses to this temporary exhibition. This study was conducted in three parts to examine visitors' behaviors and responses to aspects of the exhibition, including conservation content, emotional reactions and bilingual graphic panels. Research questions 1. How are visitors using the exhibition? Which exhibits are they attending to and for how long? 2. What did visitors think Wild About Otters was about? 3. What conservation content did visitors remember
In 2009, the Monterey Bay Aquarium began looking at new ways to interpret its Seafood Watch program. This nationwide conservation program strives to educate the public about the importance of buying sustainable seafood. As part of the program, the Aquarium publishes a printed pocket guide that lists the types of seafood consumers should buy and the types they should avoid. (For more information, visit www.seafoodwatch.org.) Over the years, several zoos, aquariums and museums that partner with the Aquarium have expressed interest in displaying an exhibit to encourage more of their visitors to
This bilingual study for the Against All Odds: Rescue at the Chilean Mine exhibition was conducted by the Institute for Learning Innovation (ILI) for the Smithsonian Institution's National Museum of Natural History (NMNH). The Against All Odds exhibition was a partnership between NMNH, the Chilean Embassy in Washington, DC, and the U.S. State Department, and tells the story of the 69-day saga that ended when 33 miners were lifted to the surface as heroes. Against All Odds was one of the first bilingual exhibitions at NMNH, and the interpretive team chose to use bilingual graphics for three
The Natural History Museum of Los Angeles County (NHM) contracted Randi Korn & Associates, Inc. (RK&A) to conduct a formative evaluation of two prototypes Mexican Era section and Model Table for the Becoming Los Angeles exhibition. RK&A designed this study, which was preceded by a front-end and earlier formative evaluation, to help NHM further refine the development of the exhibition. How did we approach this study? RK&A utilized open-ended interviews to evaluate visitors' responses to the two prototypes. In order to accurately assess these responses, the prototypes were evaluated separately
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Randi Korn & Associates, Inc.Natural History Museum of Los Angeles County
Queens Central Library contracted Randi Korn & Associates, Inc. (RK&A) to conduct an evaluation of the newly completed Children's Library and Discovery Center (CLDC), partially funded by the National Science Foundation. In addition to traditional children's library resources, the CLDC includes interactive science exhibits, programming space, and an early childhood area. The evaluation sought to understand 1) how its family customers use the new CLDC (and its exhibits) and what they most value about it, and 2) experiences of CLDC staff who interact with the customers. How did we approach this
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Randi Korn & Associates, Inc.Queens Central Library
The Natural History Museum of Los Angeles County contracted Randi Korn & Associates, Inc. (RK&A) to conduct a front-end evaluation to inform the reinstallation of the Ancient Latin America Hall. The study was conducted to examine visitors' experiences in the current exhibition, the nature of their connection with the objects on view, and their needs and preferences for interpretation. In-depth interviews were conducted with 20 English-speaking and 20 Spanish-speaking visitor groups, using a quota sampling method. Visitors were intercepted as they exited the current Ancient Latin America Hall
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TEAM MEMBERS:
Randi Korn & Associates, Inc.Natural History Museum of Los Angeles County
In this article, Sean Duran, Director of Exhibits at the Miami Museum of Science, examines how the institution serves a multicultural audience and helps bridge cultural boundaries. As an example, Duran discusses how the "Amazon Voyage: Vicious Fishes and Other Riches" exhibit will serve this international audience.
In this article, Claire Pillsbury, an independent exhibit developer, examines Singapore's Asian Civilisations Museum. Pillsbury analyzes how the museum successfully engages visitors of all backgrounds in the study of Singapore's past and present.
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Claire PillsburyNational Association of Museum Exhibition
This article describes how science centers and museums can better engage ethnic-specific communities that, overall, historically do not visit these institutions. Cecilia Garibay, principal of the Garibay Group, summarizes her research in this area, specifically focusing on Latino families in the United States and shares several key values that influence Latino parents' leisure choices. Examples of how leading institutions have used these findings are included and highlight ways museums can use research to better engage diverse communities.