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Peer-reviewed article

The Rationalization of the Visitor Services Program in Ontario Provincial Parks

January 1, 1995 | Exhibitions
In this paper, Kathy McPherson outlines the process that was undertaken to evaluate the visitor services program at the Ontario Provincial Parks. The project included five steps: establishing criteria for ranking parks; developing three new levels of service for the delivery of the interpretive program; evaluating the name "visitor services," establishing operating standards for the program; and developing a visitor needs survey.

Document

VSA-a0a4k4-a_5730.pdf

TEAM MEMBERS

  • Kathy McPherson
    Author
    Ontario Provincial Parks

    • Citation

    ISSN : 1064-5578
    Publication Name: Visitor Studies
    Volume: 7
    Number: 1
    Page Number: 33
    Resource Type: Research Products
    Discipline: Ecology, forestry, and agriculture | Education and learning science | Geoscience and geography | Life science
    Audience: General Public | Museum/ISE Professionals | Evaluators
    Environment Type: Exhibitions | Parks, Outdoor, and Garden Exhibits

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