In this paper, Robert F. Kelly of the University of British Columbia presents a set of generalizations on visitor satisfaction based participation in two dozen empirical studies of museum visitors and non-visitors. Kelly analyzes visitors' motives for going or not going to museums and cites specific evidence from the Canadian Museum of Civilization.
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Robert F. Kelly
Author
University of British Columbia
Citation
ISSN
:
1064-5578
Publication Name:
Visitor Studies
Volume:
4
Number:
1
Page Number:
24
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