Learning at the Science Museum. A study on the public’s experiences with different types of visit at the Museo Nazionale della Scienza e della Tecnologia “Leonardo da Vinci” in Milan, Italy

This study aims to investigate whether different types of museum visits have specific ways to influence the visitors' experience and learning. Three types of museum visits as offered by the Museo della Scienza e della Tecnologia "Leonardo da Vinci" in Milan, Italy were taken into consideration: free tour, guided tour, and lab. The study involved visitors over 25 years of age. The way visits took place, the visitors' learning and experiences were investigated based on evidence collected using methods such as Personal Meaning Mapping and observation. Our study has revealed that the outcomes of the visits vary in terms of visitor experience and depth of knowledge on the main subject. No significant differences were found as concerns the level of attention (visitors proved to be attentive while at the museum regardless of the type of visit).

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