PROFILE Kim Burtnyk Technical Writer/Editor, LIGO||Owner, Science for Society (S4S), Science Communication Evaluation and Consulting||Manager, Research and Evaluation, California Science Center, Technical Writer/Editor LIGO Hanford Observatory California Institute of Technology About informal science Research CCI Solar Fuels/Westside Science Club ISE Outreach Program: Report to NSF Visitor Learning in Zoos and Aquariums: A literature review